Who we are
Shear Craftsman (“we,” “us,” “our”) provides sharpening and related services.
Mailing Address (for mail-in & correspondence only): 7140 Hwy 707, PO Box 31027, Myrtle Beach, SC 29588
Email: shearcraftsman@gmail.com
Phone: (854) 429-2060
Privacy Policy
Scope
This policy explains how we collect, use, and share personal information when you visit our website, contact us, book service (mobile or mail-in), join the Sharp Edge Club, or subscribe to updates. The site is intended for U.S. customers and is operated in the United States.
Information we collect
Provided by you: name, email, phone, mailing address, order/membership details, messages (forms, email, text), and reviews you choose to share.
Payments: handled by Square; we do not store full card numbers on our systems.
Automatically: IP address, device/browser data, and cookie data for site functionality and analytics.
How we use information
Provide services (bookings, mail-in orders, repairs, returns, scheduling, membership)
Process payments and send invoices/receipts
Communicate service updates and support
With consent, send marketing emails/texts (route days, care tips, promos, membership openings)
Maintain security, prevent fraud, and meet legal/tax obligations
Legal bases / permissions
Performance of a contract (services you request)
Legitimate interests (running and protecting our business, communicating service updates)
Consent (email/SMS marketing—withdraw any time)
Sharing information
We do not sell personal information. We share only with:
Service providers (site host, email/SMS platforms, analytics)
Payment processor (Square)
Shipping carriers (e.g., USPS)
Legal/compliance when required
Retention
Orders/invoices: typically 7 years (tax/records)
Marketing lists: until you unsubscribe or after 24 months of inactivity
Routine communications: as long as reasonably needed
Your choices & rights
Email: unsubscribe via link or email us.
SMS/Text: reply STOP to opt out; HELP for help. Message & data rates may apply.
Access/Update/Delete: email shearcraftsman@gmail.com (we may retain records required by law).
Cookies: manage in your browser; blocking some may affect site features. We do not respond to “Do Not Track” signals.
Children’s privacy
Not directed to children under 13; we do not knowingly collect information from children under 13.
Security
We use reasonable administrative, technical, and physical safeguards. No method is 100% secure.
International visitors
The site operates in the U.S. If you access it from outside the U.S., you consent to U.S. processing.
SMS & Email marketing
Email: CAN-SPAM compliant with unsubscribe link.
SMS: TCPA-aligned; text only with consent; include opt-out instructions; typical frequency is monthly, with occasional route/appointment messages.
Changes
We may update this policy; the “Last updated” date will change. Material changes will be posted here.